Our Flagship Service

Golf Club Performance Review

An independent, structured assessment of your club's operational and financial health — delivering clear findings and prioritised recommendations your board can act on.

Overview

What is a Golf Club Performance Review?

The Golf Club Performance Review is our flagship consultancy service — a structured, independent assessment of your club's current operational and financial position.

Conducted by Mark Walker personally, the review examines four key areas of your club's operation: governance and leadership, course management, finance and operations, and membership and marketing. It provides your board with an objective, external perspective that is impossible to achieve from within.

The review is designed to be completed efficiently, with minimal disruption to your club's day-to-day operations. Most reviews are completed within 1–2 weeks of engagement, depending on club availability, access to documents and stakeholder schedules.

Whether your club is performing well and wants to identify opportunities for improvement, or is facing specific challenges that require urgent attention, the Performance Review provides the clarity and direction your board needs.

Areas Covered

Four Key Areas

We review four key areas of your club's operation:

  • Governance & Leadership
  • Course Management
  • Finance & Operations
  • Membership & Marketing

How It Works

The Review Process

01

Initial Consultation

A confidential call or meeting to understand your club's situation, priorities and objectives.

02

Document Review

We review financial accounts, management information, governance documents and strategic plans.

03

Site Visit

A structured visit to your club to observe operations, meet key staff and assess facilities.

04

Stakeholder Conversations

Confidential conversations with board members, management and key staff as appropriate.

05

Analysis & Report

We analyse findings, benchmark against industry standards and prepare your report.

06

Delivery & Debrief

Report delivered with a debrief session to discuss findings and agree next steps.

What You Receive

Deliverables

01

Executive Summary

A concise overview of key findings and priority recommendations for your board.

02

Detailed Findings Report

Area-by-area analysis with evidence-based observations and benchmarking.

03

Prioritised Action Plan

A structured list of recommendations ranked by impact and urgency.

04

Board Presentation

Optional presentation of findings to your board or committee.

Request a Performance Review

Complete the form and Mark Walker will be in touch to discuss your club's situation and how the Performance Review can help.